My Access Advisor Cases
Access Advisor customers can view all of the cases that they have submitted. When selecting the "My Advisor Cases" button, users are directed to a screen that displays all cases in a grid with the following information for each case:
- Case number (selecting this link takes users to the case details page)
- Owner Name
- Account Name (selectable only for those who have access to this account information)
- Subject: Subject of case
- Contact Name (selectable only for those who have access to this contact information)
- Status (open, closed, on hold)
