User Management

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Creating a new User

AMP Administrators have the ability to create new user accounts. You can add new users into an Organization by navigating to the 'Administration' tab in AMP and selecting the 'Create User' button.

Organization useres table with create new user highlighted

AMP Administrators have the ability to set passwords, send password reset links, edit user details, as well as some other functions.  You can carry out all of these tasks at a given user's 'View User' page.  You can find this page by navigating to the 'Administration' tab in AMP and selecting the hyperlink for the user's name on that page.  Once in the page, the 'Quick Links' menu will provide you with access to alter user information and manage them. 

View User page in AMP

Edit User

The "Edit User" function allows organization administrators to edit the user's contact information and role. Users can be given any of the following roles: 'Viewer', 'Evaluator', 'Standard User', or 'Organization Administrator'.  Any user who doesn't already have a license will be given the the privileges of a "Viewer" role regardless of what is selected until a license is added. Only System Administrator users can add licenses.

Move User

The 'Move User' link allows you to change a user's primary organization from one to another. Users can only change another user's primary organization to one that the editing user has access to. 

Delete User

The 'Delete User' function allows you to remove a user and transfer ownership of that user's reports and projects to another user.

Reset Password

The 'Reset Password' option will send a password reset link to the user's email address on file.  Following the link will allow the user to pick their password and then log in. 

Set Password

The 'Set Password' option allows you to choose the password you would like the user to have as opposed to sending them an email link.

Transaction Log

The 'Transaction Log' shows login information for the user over time, the date and time the user was created, as well as any times the user's password has been set/reset, or the user's information had been changed.

Assigning Unmapped Licenses

Organization Admins have the ability to map blank licenses to users if they have already been created by Level Access. Organization Admins can navigate to the 'Administration' tab in AMP and then open the 'Manage Licenses' link. You will be able to add a license to a user by clicking on the 'Play' Icon under 'Actions'.

License table in AMP via manage licenses link

Map License confirmation window

Once you select which user you would like to assign the license to, you can click 'Submit' and that user will now have a license associated with their account.  


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